General Statement of Duties: Assists the Property Manager in staff supervision, physical property management and resident relations, interacts directly with prospective and current residents to achieve maximum occupancy, Acts as the Company’s representative by conveying the benefits of the community, Responsible for the leasing process from introduction lo the actual occupancy of the resident

Supervision Received: Reports directly to Properly Manager.

Supervision Exercised: Minimal supervisory duties required when the Properly Manager is absent

Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all that may be found in positions of this class,)

• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies,
• Responds lo telepl10ne and on-site inquiries,
• Assists to maintain positive resident relations,
• Processes income certifications/re-certifications for multiple affordable housing programs and updates Yardi database,
• Assists with processing monthly Section 8 Housing Assistance Payment Billing as needed,
• Processes EIV reports in accordance with EIV regulations,
• Greets applicants and provides instruction and guidance lo prospective residents during application process,
• Coordinates leasing lo include intakes, interviews, processing and preparation of applications, and their distribution,
• Coordinates and maintains wailing list
• Assists with rent collection efforts by participating in multi-hand touch with reviewing or posting rent
• Assists with rent collection efforts by mailing notices lo delinquent
• Prepares lease packages and supplemental documents for new move-ins,
• Conducts new resident orientation in conjunction with Properly Manager
• Assists with property/apartment
• Special projects as assigned by Property
• Enforces and adheres lo company policies, rules and regulations,
• Works patiently, professionally and cooperatively with residents and staff lo provide high quality customer service,
• Preserves and respects resident and applicant confidentiality,
• Assists with maintaining service agreements and current certificates of Insurance from

Minimum Qualifications

Education and Experience: Associates degree or equivalent knowledge is preferred, Certified Occupancy Specialist Designation preferred, (COS experience with Project Based Section 8) LITCH tax-credit experience is a plus,

Qualifications and Skills: Must possess a strong work ethic. Basic math proficiency required. Knowledge of subsidy regulations, Proficient in Microsoft Office and Excel; highly motivated and able to  work independently; ability lo handle emergency situations and pressure due to complexity and lime-sensitivity; excellent organizational and proofreading skills; attention to detail; strong interpersonal skills; high energy; ability to visually inspect property, including grounds and building interiors as well as the ability to climb up and down stairs for tours and inspections; ability to be an active team member within the Company.

Beacon Core Competencies required for all positions:
Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility,

COS Functional Job Competencies required:
Job Knowledge, Quality, Self-Development, Personal Organization, Productivity, Computer Skills

Beacon Communities LLC considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.